Data Deletion

Request the deletion of your personal data

Your Right to Data Deletion

At Outing, we respect your privacy and your right to control your personal data. In accordance with data protection regulations, you have the right to request the deletion of your personal information from our systems.

When you request data deletion, we will remove your personal information from our active databases and systems, subject to certain limitations described below.

How to Request Data Deletion

You can request the deletion of your data in the following ways:

  1. Account Settings: You can initiate a data deletion request directly from your account settings page.
  2. Email Request: Send an email to privacy@theoutingapp.com with the subject line "Data Deletion Request" and include your account email address in the body of the email.
  3. Contact Form: Complete the data deletion request form on our support page.

What We Delete

When you request data deletion, we will delete or anonymize:

  • Your profile information
  • Your activity history
  • Your messages and communications
  • Your preferences and settings
  • Other personal data associated with your account

Limitations on Data Deletion

Please note that we may retain certain information as required by law or for legitimate business purposes. For example:

  • Information needed for legal or security purposes
  • Information needed to detect, prevent, or address fraud, security, or technical issues
  • Aggregated or anonymized data that no longer identifies you
  • Information that we need to retain to protect our legal rights or comply with regulatory requirements

Additionally, information that you have shared with others (e.g., through messages, posts, or event participation) may remain visible even after your account is deleted.

Timeline for Data Deletion

We will process your data deletion request within 30 days of receipt. In some cases, it may take longer to complete the deletion process due to technical constraints or the complexity of your request. We will notify you if your request will take longer than 30 days to process.

After we process your request, it may take additional time for your personal information to be fully removed from our backup systems.

After Data Deletion

Once your data has been deleted:

  • You will no longer be able to access your account
  • Your profile will no longer be visible to other users
  • Your content will be removed or anonymized

If you wish to use our services again after data deletion, you will need to create a new account.

Have questions about data deletion? Contact our support team for assistance or view our other policies.